Diamond Certified for A1 Performance Auto Repair

Diamond Certified for A1 Performance Auto Repair

You will see that we proudly display the Diamond Certified logo, but you might be wondering what is behind the symbol. When a company is awarded the Diamond Certification, it means that the company is in the top 10% of consumer rated companies in the Sunnyvale area. We proudly display the Diamond Certified logo in our business and our website.

Diamond Certified

To become Diamond Certified is a rigorous process. This isn’t just sending your customers to vote for you on a website. The American Ratings Corporation will call approximately 400 of the business’s real customers and ask them a series of questions about their satisfaction with that company.

In addition to surveying customers, American Ratings Corporation will also check to make sure the business has all the required insurance policies and state required certifications. The business must also prove that they have good business practices, offer mediation, offer the Diamond Certified Performance Guarantee and stand by their work. If  the business passes all of these areas at 90% or higher, then they will be awarded the title of Diamond Certified.

The process is not over with earning Diamond Certified status, however. American Ratings Corporation will continue to check on the company to make sure it still qualifies for this esteemed status.

A1 Performance Auto Repair

A1 Performance Auto Repair is a Diamond Certified business since November, 2004. We would take great care of our customers regardless of certification. But, the certification lets you know that an independent agency has done the homework to thoroughly check us out. You can be confident that when you use us to repair and maintain your vehicle then you will receive the best possible customer care and workmanship.

Complete Auto Care for Foreign Autos

Complete Auto Care for Foreign Autos

Getting complete auto care by a mechanic that is certified by the make of your foreign auto is always the best way to go. A certified mechanic knows the ins and outs of your car. This allows him to diagnose the car problem fast and repair it correctly. In the long run, you are always going to come out ahead even if you’re paying more per hour.

Complete Auto Care

A1 Performance Auto Repair has auto mechanics that are certified in many makes of European automobiles as well as other makes. If you’re driving an Audi, BMW, Mercedes Benz or other fine foreign auto, then A1 Performance Auto Repair is the place where you want to get your complete auto care, from oil changes to complex repairs. Certified employees are always on staff to help resolve whatever issue you are having with your foreign auto.

Foreign Autos

You love your foreign car. You love the design, the color, the way it handles. So, of course, you want only an expert to work on your car. You would never dream of driving your Jaguar XK-E into a franchise oil change place any more than you would hand the keys to a pimply-faced kid at a restaurant valet. You care about your car, so you want only an expert to work on it.

A1 Performance Auto Repair has certified auto mechanics for all the big auto makers both foreign and domestic. Drop by the shop so that you can meet the mechanics that will be doing your complete auto care for you in our shop. A1 Performance Auto Repair has an excellent reputation for ethical and expert repair on their customers’ cars. Employees at this auto repair shop will love your car as much as you do.

Just Fix My Car! Unnecessary Car Repair Upgrades

Just Fix My Car! Unnecessary Car Repair Upgrades

“Fix my car!” you want to yell at the check-in guy at the car care center. You went in with a car problem and while you’re captured there, they start with trying to up-sell you unnecessary plans and upgrades. All you want is your car repaired. Sound familiar?

Fix My Car

It used to be that you’d go to your mechanic at the car care center to have your oil changed or have it repaired. Now with the onslaught of automobile care being controlled by franchises, you are held hostage there while they give you the pitch, usually the long version. They want to get every possible dollar from you before you leave. It is annoying, but what choice do you have?

Well, you have a choice. You can go to a real car care center and not have to yell for the guy to, “Just fix my car!” A real auto mechanic has his or her hands full just getting through the repairs of the day and doesn’t have time to manipulate customers into signing up for unneeded and unwanted upgrades. They just want to diagnose your car problem, explain it to you so that you know what is going on and fix your car.

Car Care Center

If you’re tired of being badgered into signing up for things you don’t want or unnecessary repairs, stop by A1 Performance Auto Repair the next time you need an oil change, tune up or an auto repair. We tell you what is wrong with your car, how it needs to be repaired and how it likely happened so that you can avoid having to fix your car again. “Fix my car,” is something you’ll need to tell the other guys, not A1 Performance Auto Repair. We already know why you’re there and we’ll get the job done right the first time.

Use Auto Mechanic Reviews to Find a Great Mechanic

Use Auto Mechanic Reviews to Find a Great Mechanic

Auto mechanic reviews are a great place to start if you are looking for a new mechanic to fix your car or truck. There are lots of online review websites where people post their experiences with a particular auto shop, both good experiences and bad experiences.

Auto Mechanic Reviews

Yelp.com is probably the most popular review website for auto mechanic reviews around Sunnyvale, CA. It is here you will read customers’ honest opinions about an auto shop. You will also see whether or not the shop cares enough to respond to a bad review, if they receive one. Yelp gives you real insight into issues that might come up with a shop. For instance, if you read the same complaint over and over again, you know there is an issue.

The Better Business Bureau it another place to check a company’s reputation and search for auto mechanic reviews. This organization was so important to consumers twenty years ago, but it is no longer relevant in today’s Internet era. However, if you see numerous unanswered complaints at the BBB, then that is a very bad sign.

YellowPages.com is another great resource to read auto mechanic reviews. This website used to be just an Internet phone book of sorts, but they added a very helpful review feature. Here you can see how a company is rated by a customer, read what that customer thinks of the auto shop, and if the shop responded.

What to Keep in Mind

When it comes to auto mechanic reviews, a customer’s opinion is just that – an opinion. It cannot be taken as 100% fact on face value. However, if you see the same thing said over and over by customers, then it starts to look like valid information. Always read a lot of the reviews for a company before using them. Then you will have an excellent idea about how they conduct business.

Auto Shop Honesty – How to Spot a Mechanic Scam

Auto Shop Honesty – How to Spot a Mechanic Scam

When you start using a new auto shop, would you know if they are scamming you? Many people don’t know they’ve been taken advantage of by a mechanic and some of these scamming auto repair places are experts at padding bills and worse.

Auto Shop

There are a lot of signs that spell out a scam. There are many ways to grab a customer’s money, so be aware of these common ways to scam an auto repair customer.
1. Lack of Certifications in the Window:
An Auto Shop with a great reputation almost always has mechanics that are certified by ASE or another testing agency. If there are no certification stickers on the windows, you might want to pass.
2. Scared into Submission:
If the mechanic adds a lot of drama when explaining what is wrong with your car then it should be a red flag to you. Likely, your car will make it if you “drive another mile.”
3. Mr. Nice Guy:
He repaired something for free that you did not see him do and the mechanic says you need a repair. Being told your rear tire on your passenger side was low pressure and should be replaced immediately is a common trick. If you are in the driver’s seat, you can’t see what he’s doing back there.
4. Just Sign This Blank Form:
As always, never sign a blank authorization form. If you sign it and it is filled out later, you might inadvertently authorize a $5,000 “repair.” Always take the time to read what you are signing, especially if they are trying to rush you.

Find an Honest Auto Shop

You have to do some research to find a good, reputable auto shop. The best way to do it is to ask your friends who they like, then look for certifications when you go in.

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