In extreme frustration, Brandon (@mopartechbrando on TikTok) took to TikTok to let others know about what should have been a minor repair on the 2024 Jeep Grand Cherokee but was SO not. Millions of followers watched. Here’s what was going on.
How It Began
Brandon, an auto mechanic on Tik Tok, expressed his frustration on his TikTok while attempting to chase down an intermittent start issue with a 2024 Jeep Grand Cherokee. With any other vehicle this might have been a quick repair and send the customer on his way. But not this time.
Diagnose and Repair
He started with inspecting the wire near the firewall to figure out why the electrical system was not working properly. But surprise! The faulty wire could NOT be accessed because the HVAC box was blocking it. He had no choice but the remove the dashboard so he could get to the wire.
On his mission, he noticed someone or someones had been in there previously and did not fix the problem, but they replaced several parts in an effort to fix it.
So, what was the problem? He found there was a loose contact point that need to be repaired. He fixed it and the resolved the issue. Except for the fact he needed to put the car back together. What should have been a quick repair turned out taking numerous hours due to the extremely poor design of the vehicle.
“This is why auto technicians are leaving the industry,” he said. He also lamented on the many electrical problems with the 2024 Grand Cherokee, some falling under lemon laws. But if you own this vehicle, expect a far higher cost for repair due to the numerous hours of labor required to get to the wiring due to the design. And he was compensated for only four hours for the warranty work.
His TikTok story garnered over 2 million views and he received 7200+ comments. Many of the comments agreed about the electrical issues. They’ve experienced them.
Brandon warns you should think about this before buying one of these vehicles.
