You will see that we proudly display the Diamond Certified logo, but you might be wondering what is behind the symbol. When a company is awarded the Diamond Certification, it means that the company is in the top 10% of consumer rated companies in the Sunnyvale area. We proudly display the Diamond Certified logo in our business and our website.
Diamond Certified
To become Diamond Certified is a rigorous process. This isn’t just sending your customers to vote for you on a website. The American Ratings Corporation will call approximately 400 of the business’s real customers and ask them a series of questions about their satisfaction with that company.
In addition to surveying customers, American Ratings Corporation will also check to make sure the business has all the required insurance policies and state required certifications. The business must also prove that they have good business practices, offer mediation, offer the Diamond Certified Performance Guarantee and stand by their work. If the business passes all of these areas at 90% or higher, then they will be awarded the title of Diamond Certified.
The process is not over with earning Diamond Certified status, however. American Ratings Corporation will continue to check on the company to make sure it still qualifies for this esteemed status.
A1 Performance Auto Repair
A1 Performance Auto Repair is a Diamond Certified business since November, 2004. We would take great care of our customers regardless of certification. But, the certification lets you know that an independent agency has done the homework to thoroughly check us out. You can be confident that when you use us to repair and maintain your vehicle then you will receive the best possible customer care and workmanship.
